Frequently Asked Questions

Check-in is from 3:00 PM (15:00). Late check-in is permitted, and your room will be held until you arrive.

Check-out is at 12:00 noon.

Yes. You're welcome to store your luggage with us and relax at the hotel while your room is being prepared. Our bellboy is happy to assist with your bags.

We're at 201 Phangmuang Sai Gor Road, Pa Tong, Kathu District, Phuket 83150, Thailand — 650 m from Patong Beach and 900 m from Bangla Road, with Jungceylon Shopping Mall 1.2 km away and Phuket International Airport about 34 km away.

Elite Suites Patong is just 650 metres from Patong Beach, which is approximately an 8-minute walk. This convenient distance allows guests to enjoy the beach at leisure without needing transport, while also benefiting from the quieter, more residential setting of the Phangmuang Sai Gor Road area away from the busiest parts of the Patong strip.

Elite Suites Patong is approximately 900 metres from Bangla Road, Patong's iconic nightlife and entertainment street, which is roughly a 10 to 12 minute walk. Guests can easily walk to the bars, clubs, restaurants, and street entertainment of Bangla Road in the evening and return to the relative calm of the hotel at any time.

The full address is 201 Phangmuang Sai Gor Road, Pa Tong, Kathu District, Phuket 83150, Thailand. The hotel is located on a quieter residential road in Patong, within easy walking distance of both Patong Beach at 650 metres and Bangla Road at 900 metres, as well as Jungceylon Shopping Center.

Yes. Please request an airport transfer at least 2 days before arrival. Once approved, proceed to the relevant gate — domestic arrivals at Gate 1, international arrivals at Gate 3 — where our representative will be waiting with a placard showing your name and the hotel name. Last-minute cancellation of the pickup incurs a THB 300 penalty.

Elite Suites Patong is centrally placed for exploring Patong and the wider Phuket area. Nearby attractions include Patong Beach at 650 metres, Bangla Road nightlife at 900 metres, Jungceylon Shopping Center, art galleries such as Patong Inn Art and Apichart Art Gallery, and day trip destinations including Phuket Old Town, Chillva Market, Karon Beach, Kata Beach, Phi Phi Island, James Bond Island, and Phang Nga Bay — all bookable through our tour desk.

The hotel is within walking distance of numerous international restaurants, Thai street food vendors, seafood restaurants, and the food courts within Jungceylon Shopping Center. The hotel itself also has an on-site restaurant serving Chinese, Thai, local, and international cuisines — halal-certified — complemented by the Pool Bar for drinks and cocktails.

Yes. Our tour desk can help you arrange sightseeing tours, island excursions, shows, and activities around Phuket. The concierge team can help you book day trips to popular destinations such as Phi Phi Island, James Bond Island, Phang Nga Bay, Karon and Kata beaches, and Phuket Old Town.

Elite Suites Patong offers 12 suite types: Deluxe Suite King with City View, Deluxe Suite King with Pool View, Deluxe Suite Twin with City View, Deluxe Suite Twin with Pool View, Executive Suite with City View, Executive Suite with Pool View, Classic Suite with Pool Access, Family Suite with City View, Family Suite with Pool View, Two Bedroom Suite with City View, Two Bedroom Suite with Pool View, and the Penthouse Suite with private pool. View all suites.

Rooms at Elite Suites Patong range from 42 sqm to 85 sqm, making them among the more spacious accommodation options in Patong. All room categories feature a separate seating area and private balcony. Larger family and two-bedroom suites offer even more generous layouts suitable for groups.

Every room at Elite Suites Patong includes air conditioning, a working desk, kettle and tea and coffee maker, minibar, safety deposit box, hair dryer, umbrella, flat-screen TV with satellite channels, a separate seating area, a private balcony, and a private bathroom with shower and bathtub. Free WiFi is available throughout the property including in all rooms.

The Penthouse Suite at Elite Suites Patong is the most premium accommodation category, featuring a private swimming pool exclusively for suite guests. At 85 sqm across 2 bedrooms, it offers panoramic views, a full kitchen, and butler service. It is ideal for honeymooners, special occasion celebrants, and VIP travellers who want a resort-within-a-resort experience at an excellent price point relative to Phuket hotel standards.

Yes. Elite Suites Patong features a large outdoor swimming pool with a Jacuzzi and water fountains, open daily from 8:00 AM to 9:00 PM. Guests can relax on sun beds around the pool and enjoy drinks from the Pool Bar. There is also a private pool available exclusively for guests staying in the Penthouse Suite.

The Penthouse Suite features a private rooftop pool exclusively for its guests. All other guests have access to the main outdoor lagoon pool with Jacuzzi, open daily 8:00 AM to 9:00 PM.

Yes. The Pool Bar is located directly adjacent to the outdoor swimming pool. Guests can enjoy a range of cocktails, beverages, and refreshments while relaxing on sun beds by the pool. The Pool Bar staff are noted by guests for being accommodating and offering a good selection of cocktails, including the signature Elite Suites Delight cocktail.

Yes. Gaya Wellness & Spa is open daily from 12:00 noon to 11:00 PM. Treatments include traditional Thai massage, foot massage, back and shoulder massage, oil massage, aromatherapy, aloe vera massage, hot stone massage, sports massage, facial therapy, and coconut body scrub. Walk-ins are welcome.

Gaya Wellness and Spa uses four signature aromatherapy oils: Lavender, which calms the mind and promotes relaxation and restful sleep; Coconut, a warm tropical scent inspired by island calm; Jasmine, which is delicate and elegant and gently soothes the heart; and Relaxing, a deep herbal aroma that melts stress and restores balance after a long day.

Yes. Coral Restaurant serves Chinese, Thai, local, and international cuisines in a modern, family-friendly setting. It is open daily from 6:30 AM to 9:30 PM and offers breakfast options including continental, American, buffet, vegetarian, halal, and Asian choices.

The restaurant serves a diverse menu of Chinese, Thai, local, and international cuisines. Breakfast options include continental, American buffet, vegetarian, halal, and Asian choices. The restaurant is halal-certified and the menu includes Indian specialities that have received particular praise from guests in reviews on Tripadvisor and Google.

Breakfast is not automatically included in the room rate. Coral Restaurant serves a daily buffet (6:30–10:30 AM) at THB 250 per person, with Thai, Asian, American, vegetarian, and halal options. Some booking packages include breakfast — check when booking or ask reception.

Yes. Elite Suites Patong has a halal-certified kitchen. The full menu — not just breakfast — is halal, making the hotel a reliable choice for Muslim travellers visiting Phuket. Breakfast styles include continental, American buffet, vegetarian, and Asian options.

Yes. The fitness centre is available to all guests throughout their stay, open daily from 8:00 AM to 9:00 PM. It complements the hotel's broader wellness offering which includes Gaya Wellness and Spa on-site.

Yes. The complimentary Kids Club is included for all guests at no extra charge. It offers organised supervised activities and entertainment for children, allowing parents to relax at the pool, spa, or restaurant. Baby cots are also available on request for infants.

Yes. Elite Suites Patong has a conference hall on-site, suitable for business meetings, corporate events, seminars, and group gatherings. The conference facility is available on request — please contact reception for booking details, availability, and amenities. Learn more on our Meetings & MICE page.

Yes, free Wi-Fi is available throughout the property.

Yes. Elite Suites Patong offers free private parking on-site for guests arriving by private car or rental vehicle. No reservation is required for the parking area.

Yes. Elite Suites Patong provides room service for guests who prefer to dine in the comfort of their suite. The hotel also has a 24-hour reception desk to assist guests with any needs outside regular service hours.

Yes. Please contact reception for service details and pricing.

Housekeeping is provided daily to keep your room fresh and comfortable.

Reservations are fully chargeable if cancelled within 7 days of the check-in date.

A damage deposit of THB 1,000 is required upon arrival, collected as a cash payment. The deposit is refunded in full in cash upon check-out following an inspection of the room. Please retain the deposit receipt provided at check-in for reference during check-out.

Yes. Elite Suites Patong welcomes children of all ages. Children under 12 stay free using existing bedding; children 12 and above are charged as adults. Baby cots are available on request. The hotel has a complimentary Kids Club and a restaurant with children-friendly breakfast options, including halal choices.

Late checkout is available subject to room availability. Please request it at check-in or speak to reception during your stay. Standard checkout is at 12:00 noon.

Pets are not permitted on the premises. Thank you for your understanding.

Smoking is allowed only in designated areas. Smoking in rooms is strictly prohibited and carries a THB 5,000 fine.

Elite Suites Patong is well located for group travellers and those wishing to experience Patong's nightlife, with Bangla Road just 900 metres away and the hotel featuring a Pool Bar, large suite options including two-bedroom suites, and 294 rooms to accommodate larger groups. The hotel does not accommodate hen, stag, or similar parties as per its property policy, so groups of this type should make alternative arrangements.

Yes. Elite Suites Patong was formerly known as Bauman Residence Patong. The property has been rebranded and is now operated by Vayudoot Holidays under the Elite Suites Patong name. The physical property, location, and room inventory are unchanged. If you see references to "Bauman Residence Patong" in older reviews or listings, they refer to the same hotel at the same address: 201 Phangmuang Sai Gor Road, Patong, Phuket 83150.

Yes. Elite Suites Patong is well suited for families, offering dedicated Family Suite categories in both city view and pool view configurations, a kids club, baby cots on request, and a children-friendly restaurant with breakfast options including continental, American, buffet, vegetarian, halal, and Asian choices. The spacious suite layouts with separate living areas also make it practical and comfortable for families travelling with children. Learn more on our Families page.

Yes. Couple reviewers on Booking.com rated the hotel's location 8.2 out of 10 for two-person trips. The Penthouse Suite with private pool, pool-view suite categories, Gaya Wellness and Spa, the Pool Bar with cocktails, and the central Patong location close to beach and nightlife all make it an appealing romantic destination in Phuket. Learn more on our Couples page.

Yes. Elite Suites Patong caters to business travellers through its on-site conference hall, in-room working desks, free WiFi throughout the property, 24-hour reception, room service, laundry service, and paid airport shuttle. The property's central Patong location also provides easy access to business districts and transport connections across Phuket. Learn more on our Meetings & MICE page.

Elite Suites Patong is a luxury 5-star rated property in Patong, Phuket — 294 suites from 42–85 sqm with a lagoon pool and Jacuzzi, Gaya Wellness & Spa, complimentary Kids Club, fitness centre, halal-certified restaurant, and a Penthouse Suite with private pool.

Elite Suites Patong is rated 8.1/10 on Booking.com (Traveller Review Award 2026; couples rate the location 8.2/10), 4.2/5 on TripAdvisor (Travellers' Choice, 875 reviews), 8.6/10 on Trip.com, and 4.1/5 on Google (450 reviews).

Yes. Elite Suites Patong is consistently praised by guests for offering excellent value for money in Patong. The large room sizes starting from 42 sqm, comprehensive on-site facilities including an outdoor pool with Jacuzzi, private penthouse pool, spa, fitness centre, restaurant, kids club, and conference hall, combined with a central location just 650 metres from Patong Beach, make it one of the better-value suite hotels in the area. The property is rated 4.1 out of 5 on Google.

Elite Suites Patong stands out in Patong for its combination of 294 large suites ranging from 42 to 85 sqm with separate living areas, a Penthouse Suite with private pool, a rooftop pool in addition to the main outdoor pool with Jacuzzi, the Gaya Wellness and Spa with authentic Thai treatments, an on-site conference hall, and a central location just 650 metres from Patong Beach. The property offers resort-level facilities at a competitive price point that consistently earns praise for value for money.

Suites start from THB 1,200 per night in low season and from THB 2,500 per night in high season, varying by suite type and availability. For live rates and to book at our guaranteed best price, check availability on our website or email reservations@elitesuitespatong.com.

Guests can book directly through the Elite Suites Patong official booking page, by emailing reservations@elitesuitespatong.com, or by calling +66 (0) 805428245. Direct bookings guarantee the best available rates. Walk-in bookings are also welcome subject to room availability.

Elite Suites Patong can be reached by phone at +66 (0) 805428245, by email at reservations@elitesuitespatong.com for reservations or reception@elitesuitespatong.com for general enquiries. The hotel is also contactable via WhatsApp at the same number. For Gaya Wellness and Spa reservations specifically, guests can call +66 99 4841 955.

Book directly on our website for the guaranteed best rate, plus exclusive perks not available on any OTA. You can also email reservations@elitesuitespatong.com, and ask the front office about room extensions and pricing during your stay.